The Role of Cultural Competency in Effective Consumer Service Delivery

dc.contributor.authorAnderson, K.
dc.date.accessioned2015-09-25T15:31:26Z
dc.date.available2015-09-25T15:31:26Z
dc.date.issued2013
dc.description.abstractThe inevitability of diversity is a reality in an ever-increasing global economy. As the demand for human services increases, the need to develop effective strategies for addressing the needs of a broad range of consumers increases as well. This session will present an overview of the diversity spectrum and offer suggestions for responding to the growing need for a culturally sensitive, competent workforce to maximize efficiency in service delivery.en_US
dc.identifier.citationAnderson, K. (2013).The Role of Cultural Competency in Effective Consumer Service Delivery. Huntsville, AL; National Children's Advocacy Center.en_US
dc.identifier.urihttps://www.ncacvtc.org/#/courses/curriculum/58f89106-6e09-44a2-b630-e165afdba52e
dc.identifier.urihttp://hdl.handle.net/11212/2492
dc.language.isoen_USen_US
dc.publisherNational Children's Advocacy Centeren_US
dc.subjectCultural Competencyen_US
dc.subjectdiversityen_US
dc.subjectculturally sensitiveen_US
dc.titleThe Role of Cultural Competency in Effective Consumer Service Deliveryen_US
dc.typeLearning Objecten_US
dc.typePresentationen_US
dc.typeVideoen_US

Files