The Role of Cultural Competency in Effective Consumer Service Delivery
dc.contributor.author | Anderson, K. | |
dc.date.accessioned | 2015-09-25T15:31:26Z | |
dc.date.available | 2015-09-25T15:31:26Z | |
dc.date.issued | 2013 | |
dc.description.abstract | The inevitability of diversity is a reality in an ever-increasing global economy. As the demand for human services increases, the need to develop effective strategies for addressing the needs of a broad range of consumers increases as well. This session will present an overview of the diversity spectrum and offer suggestions for responding to the growing need for a culturally sensitive, competent workforce to maximize efficiency in service delivery. | en_US |
dc.identifier.citation | Anderson, K. (2013).The Role of Cultural Competency in Effective Consumer Service Delivery. Huntsville, AL; National Children's Advocacy Center. | en_US |
dc.identifier.uri | https://www.ncacvtc.org/#/courses/curriculum/58f89106-6e09-44a2-b630-e165afdba52e | |
dc.identifier.uri | http://hdl.handle.net/11212/2492 | |
dc.language.iso | en_US | en_US |
dc.publisher | National Children's Advocacy Center | en_US |
dc.subject | Cultural Competency | en_US |
dc.subject | diversity | en_US |
dc.subject | culturally sensitive | en_US |
dc.title | The Role of Cultural Competency in Effective Consumer Service Delivery | en_US |
dc.type | Learning Object | en_US |
dc.type | Presentation | en_US |
dc.type | Video | en_US |