Holler, J.2015-09-252015-09-252015Holler, J. (2015). Social Workers: Making a Case for Safety. Huntsville, AL; National Children's Advocacy Center.http://www.nationalcac.org/online-training/social-workers-making-a-case-for-safety.htmlhttp://hdl.handle.net/11212/2494A social worker may be forced to deal with individuals who become angry and attempt to take their aggression out on the social worker. Sometimes, despite efforts to control the situation, it can very quickly escalate into a potentially dangerous situation. This presentation will stress the importance of, not only recognizing a potentially dangerous situation, but also how to defuse the situation quickly. The presentation will help service providers to use communication techniques that can very quickly defuse a hostile situation, as well as offer life saving tips on how to protect themselves if violence erupts.en-USSocial WorkersSafetydangerous situationcommunication techniquesLearning Object