Office for Victims of Crime2016-12-092016-12-092016Office for Victims of Crime (2016). Achieving Excellence-Model Standards for Serving Victims and Survivors of Crime. Washington, DC: Author.https://www.ovc.gov/model-standards/index.htmlhttp://hdl.handle.net/11212/3093This e-publication provides guidelines and suggestions to help victim service practitioners and program administrators improve the quality and consistency of their response to crime victims.en-USvictim servicesguidelinesstandardsArticle