The Impact of COVID-19 on Canadian Child Maltreatment Workers
Date
2022
Journal Title
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Publisher
Children and Youth Services Review
Abstract
As cases of child maltreatment become an increasing concern during the COVID-19 pandemic,
the perspectives of those charged with protecting and supporting children and families is an
important area of inquiry. We sought to examine the experiences of child maltreatment workers
during the first wave of the pandemic (i.e., May-July 2020). We specifically aimed to examine
child maltreatment experiences related to the following: (1) their work practices during the
pandemic, (2) their perceived safety during the pandemic, and (3) their perceptions on the safety
of the children and families with whom they work. A total of 106 child maltreatment
investigators and forensic interviewers provided responses to a national survey disseminated
across Canada. Using a cross-sectional design, data were collected through a survey management
program. The survey combined both open-ended and forced choice questions to gather
perspectives on respondents’ experiences. More than half (67%) reported a reduction in their
caseloads during the pandemic (May-July 2020) and continued in-person interviews, with the use
of preventative health measures (i.e., PPE, physical distancing, gloves). Most respondents
reported elevated stress levels and similarly high stress levels amongst the children and families
to whom they provide services. Overall, our findings highlight both how child maltreatment investigators have adapted to preventative measures and the continuing areas of weakness where
further supports are required.
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Keywords
Canada, International Resources, COVID-19, child maltreatment, forensic interview, child protection
Citation
Williams, S., Bruer, K. C., Evans, A. D., & Price, H. L. (2022). The impact of COVID-19 on Canadian child maltreatment workers. Children and Youth Services Review, 106492.