Telemental health care: Providers’ knowledge and beliefs
Date
2018
Authors
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Publisher
MONTANA STATE UNIVERSITY
Abstract
University X, a state university in a northwestern state, offers a wide range of
health care services for its students, one of which is mental health care. For students
living on or near the university’s main campus, access to care is generally not a problem.
However a majority of nursing students are located on its distant satellite campuses 200
miles or more away, and distance serves as a barrier to access. This barrier to services is
especially concerning when a student is experiencing an emergency or crisis, and it could
potentially be mitigated by the use of telemental health. The purpose of this DNP project
was to explore University X mental health care providers’ knowledge and beliefs
regarding telemental health. Providers were recruited from the counseling center (CC)
and the student health center (SHC) on the University X campus. Providers completed an
online survey that examined self-assessed knowledge and beliefs regarding telemental
health. Fourteen providers completed the survey; two that identified as previous or
current users of telemental health and 12 as nonusers of telemental health. The survey
results highlighted the knowledge and beliefs regarding telemental health of both users
and nonusers regarding quality of interactions with clients, inconveniences, and licensure.
Baseline survey results were presented to the staffs of both agencies, accompanied by a
presentation of literature that addressed these concerns and supported the use of
telemental health. A follow up survey demonstrated some change in select attitudes.
Description
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Article
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Keywords
research, health care services, service barriers, telemedicine
Citation
Damberger, K. G. (2018). Telemental health care: provider's knowledge and beliefs. MONTANA STATE UNIVERSITY